Nine things we learned from B Corp recertification
31 October 2023 • Clare Everett
Last year, we applied for recertification as a B Corp. We learned a lot in the process, and we’ve collected it all here to help you on your B Corp certification journey.
Web Content Accessibility Guidelines 2.2: how to meet the new criteria
24 October 2023 • Emma Martin
The new Web Content Accessibility Guidelines (WCAG) version 2.2 are here. We’ve broken down the nine new success criteria to help you understand how to meet them.
Overcoming the mountains we face: increasing Māori representation in the workplace
04 July 2023 • Emily Vaka’uta
It’s important to have diversity and representation of Māori and Pacific in digital and tech spaces, given that we have the responsibility to build and create experiences that work for everyone.
Rebuilding an aircraft in flight: a pragmatic approach to CMS migration
03 July 2023 • Richard McMillan
If your content management system (CMS) isn’t supporting your needs anymore, why not migrate to a better one? It is easier — and cheaper — than you might think.
Whose artificial intelligence? Reflecting on the intersection of AI and Te Ao Māori
11 May 2023 • Lauren Skogstad
In the race to adopt new technologies that could transform everything from how we communicate to our everyday jobs, let's take a moment to pause and reflect on the ethical and cultural implications of these tools.
Content designed for everyone: what the Plain Language Act means for you
04 April 2023 • Virginia Gow • Emma Martin
Let us speak plainly. Springload is happy the Plain Language Bill is now a law. In this blog we break down what the Plain Language Act is and what it means for you if you work in government.
Information architecture: why we love it (and you should too)
04 July 2022 • Springload and Optimal Workshop
Information architecture makes finding information easier and faster for everyone. We’ve teamed up with Optimal Workshop to share our love for IA and show that you don’t have to be a specialist to create an IA that helps your customers find what they need.
Information architecture: a how-to guide
06 April 2022
Good information architecture is a sum of parts. Here’s why a well-considered IA is important. Plus our approach to designing one.
Customer journey mapping — what, why, and when?
04 April 2022
Good intentions and assumptions don’t guarantee customer satisfaction — but a customer journey map can help you consider things from your customers’ perspective and take the guesswork out of your next business decision.
Pathways into content design
16 March 2022 • Springload content team
Six members of our content team share how they got into content design, what they actually do , and what they love about it.
