Information architecture: why we love it (and you should too)

04 July 2022 • Springload and Optimal Workshop

Information architecture makes finding information easier and faster for everyone. We’ve teamed up with Optimal Workshop to share our love for IA and show that you don’t have to be a specialist to create an IA that helps your customers find what they need.

Information architecture: a how-to guide

06 April 2022

Good information architecture is a sum of parts. Here’s why a well-considered IA is important. Plus our approach to designing one.

Customer journey mapping — what, why, and when?

04 April 2022

Good intentions and assumptions don’t guarantee customer satisfaction — but a customer journey map can help you consider things from your customers’ perspective and take the guesswork out of your next business decision.

Pathways into content design

16 March 2022 • Springload content team

Six members of our content team share how they got into content design, what they actually do , and what they love about it.

Taking responsibility for the carbon emissions of our projects

02 March 2022

The first in a series of blogs exploring how to reduce the carbon footprint of digital products.

Springload is a B Corp

01 March 2022 • Ella Price

What ‘B Corp’ means for a digital company and why it matters.

Two wāhine at the helm of Springload Te Pipītanga

17 November 2021 • Springload Te Pipītanga

Springload Te Pipītanga now has joint bicultural leadership. Our former Chief Financial Officer Emily Vaka’uta joins Bron Thomson as co-CEO. Together, these two wāhine toa are leading a team focused on making a difference for future generations.

Expanding our D&I survey to capture data on inclusion

16 November 2021

Find out some of our annual diversity and inclusion survey results, and the steps we’re taking to make Springload more representative of Aotearoa.

Formally: an accessible online form builder that empowers everyone

27 October 2021

How forms can fail people, why it matters, and what our internal impact team Springlabs is doing to fix this

10 tips for creating a slick UX and design portfolio

13 July 2021 • Lauren Skogstad

After viewing hundreds of portfolios, we've distilled ten tips for creating portfolios that stand out and sell skills.