Ongoing support

We're not one to love you and leave you. We have long-term relationships with our clients and provide service-level agreements (SLAs) that mean we’re there for you whenever you need us. So whether it's implementing a new feature or fixing an outage, our SLAs have you covered.

Amazon Web Services

We can migrate your infrastructure to Amazon Web Services (AWS) so you can reap the benefits of native cloud functionality, providing you with a lower cost, flexible and scalable solution. Our large team of AWS-certified staff, extensive experience and positive client feedback mean that we’re now officially recognised as AWS Partners. Our specialised team will help you identify opportunities to save on costs and optimise your workload's performance.

Performance consulting

Your analytics dashboard is live, all the time, so you’ll never have to wait a month to see the results. Even so, we’ll frequently check in to see how things are going, potential issues and provide ideas around improving site performance and marketing campaigns.

Accessibility and inclusion

We make products for people. That means they need to be accessible — for everyone. We do this by making products as easy to use, available and inclusive as possible. We’ll help you build products that meet NZ Government Web Standards, as well as the W3C's Web Content Accessibility Guidelines (WCAG)

We go beyond designing for assistive technologies, considering anything that could present an accessibility or inclusivity issue. This means adjusting our design to allow for people using their device in bright sunlight, doing in-depth research with digitally disadvantaged groups to create solutions that meet their needs, and designing content that’s truly inclusive. We’ve even released some of our accessible web components to the open-source community, with more than a million downloads so far.  

Accessibility audits

Make your product more accessible for everyone. Our experts go through your digital product with a fine-toothed comb, identifying accessibility issues that may make it harder for people to use your product. We clearly list the accessibility issues we find, provide guidance on how to fix them, and explain the impact of them and why fixing them is so important. This helps you communicate the benefit of accessible products to your organisation. We can help you improve design and develop processes to catch common accessibility errors from the outset and prevent them from happening again. We tailor our approach to your specific goals and WCAG standards, at any stage of product development — from lo-fi wireframes to a several-years-old website. 

An accessibility audit helps to ensure everyone, no matter their situation or level of ability, has the same access to the same information. We’re pleased to offer this service to help make your digital product more accessible for more people. 

Scalability and availability

Increase the scalability and availability of your website or app by hosting on Amazon Web Services (AWS) or Google Cloud Platform (GCP). We can design, build and provision a modern, scalable and highly available cloud infrastructure solution. Using Terraform, Ansible, or CloudFormation we take an infrastructure as code (IaC) approach to provision and maintain your cloud infrastructure. 

Pattern libraries

Define the best experience across digital properties and form factors with a pattern library. Easily facilitate the reuse of code and design, and improve the consistency of a user’s experience across multiple channels.

Devops and automation

Provide secure, automated pipelines that let software delivery teams concentrate on delivery and development. Our practices mean that products are delivered quickly and efficiently making delivery more agile, with working, tested code and updates deployed in minutes.

A profile image of Barney Vollans

Barney Vollans

Delivery Director

Meet the Leadership team

A profile image of Barney Vollans

Barney Vollans

Delivery Director

Meet the Leadership team

Get in touch

Give your digital product a check-up.