Five people in a customer journey mapping workshop

We’re launching our new workshops from July 2022 and we’d love to see you there. 

  • Content and information architecture workshops

  • UX workshops

Register your interest before Friday 15th April 2022 and get 10% off any workshop.

Dates for sessions will be confirmed once we have an idea of how many people are interested in attending. 

Tailored for your team

We can tailor our workshops to meet your needs, and deliver these in-house for your team.

Groups of 4 or more get a 10% discount. We also offer consultancy and ongoing training. Get in touch via the form at the bottom of the page to find out more.

Our Covid 19 policy

Workshops are in person where possible. If Covid 19 means we’re unable to have them in person, we’ll hold them remotely instead. 

If you are unable to attend an event due to Covid 19 we'll refund you.

Content workshops and training


A woman smiling and pointing at a whiteboard with content post it notes

Create better content: Content design basics

Discover the basics of content design. Learn how to create user-centred content that's easy for everyone to find, read and understand.

Time: Full day workshop

Price: $475

More about Content design basics workshop.



Close up of a hand planning out information architecture on a whiteboard.

Information architecture basics

Understand how to create an information architecture (IA) that helps people find and understand the information they need from your product.

Time: Full day workshop

Price: $475

More about IA basics workshop.



A woman looking at Google Analytics on two computer screens.

Use data-driven insights to create better content

Understand how to use tools like Google Analytics and HotJar, alongside customer research, to create content that meets people’s needs.

Time: Full day workshop

Price: $475

More about Data-driven content workshop.



Customer journey mapping with post-it notes on whiteboard

Introduction to content strategy

Discover the basics of content strategy. Learn the fundamentals of content strategy theory and what makes a successful content strategy.

Time: Full day workshop 

Price: $475

More about Introduction to content strategy workshop.



A man annotating website pages on a whiteboard.

Create a content strategy

Create a content strategy tailored to your customer and business needs.

Time: Full day workshop

Price: $475

More about Creating a content strategy workshop. 


UX workshops and training


A woman planning customer journey mapping on a whiteboard.

Customer journey mapping

Understand your customers' goals, needs and pain points to transform how they interact with your product.

Time: Half day workshop

Price: $325

More about Customer journey mapping workshop.



A hybrid meeting with six people sitting at a table and one person on screen.

Facilitate engaging online workshops

Learn how to use Miro and other online collaboration tools to replicate fun, engaging, and creative activities that bring people together whilst being physically apart.

Time: Two hour workshop 

Price: $175

More about Facilitating engaging online workshops. 



A physical prototyping activity with emoji print outs and a missions and world view table.

Introduction to prototyping

Whether you’re working on a start-up, corporate, or government project, prototypes help you explore and test your ideas. In this workshop we cover prototyping — what it is, why it’s useful, and how to do it.

Time: Two hour workshop

Price: $175

More about Introduction to prototyping workshop.



Two men sitting at a table sorting post it notes

Participatory design research 

Understand what participatory design research is, how it works alongside co-design and learn how to conduct research that is engaging, accessible and user-led.

Time: Half day workshop

Price: $325

More about Participatory design research workshop. 


Trusted by

  • Massey University 
  • Xero 
  • Air NZ 
  • Vodafone
  • Kiwibank
  • AgainAgain 
  • Red Cross
  • Meridian
  • ACC
  • DeliverEasy
  • Wellington Airport 
  • RNZ
  • Ministry of Education
  • Ministry for Primary Industries
  • Ministry of Social Development
  • Callaghan Innovation
It was a small group and had a really easy going atmosphere. The hosts were awesome! Super nice and really helpful.

Emma Semple, NZTE

Identify new business opportunities with customer journey mapping

This was a well designed, informative and fun workshop. I came away feeling confident I could have a crack at using some of the tools you showed me in my own work. Ka rawe!

Jonathan Miller, Callaghan Innovation

Use Miro & Zoom to recreate the magic of brainstorming together

A profile image of Ruth Hendry

Ruth Hendry

Head of Strategic Growth

Meet the Experience team

A profile image of Ruth Hendry

Ruth Hendry

Head of Strategic Growth

Meet the Experience team

Let's chat about tailored training for your team